FAQ

Is registration required to make an online purchase?

What to do if placement of the order is not possible?

How can I pay for my order?

What is the cost of shipping?

What is the standard order processing time?

Is it possible to modify an order after I have placed it?

Can I order products that are unavailable at present?

Can I pick up personally the purchased products?

What to do, if products have been delivered without a receipt/invoice?

Am I entitled to the discount?

Can I return the purchased product?

Can you assist me with selection of supplements?

How can I return a damaged/defective product?

I did not receive email confirming placement of the order?

What are Customer Service Centre work hours?

I did not receive any notice about delivery of product.

Is order tracking possible?

Can I cancel the order?

I have placed two orders. Can I get ordered products in one package?